1.
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PROBLEM
SOLVING |
If
my MozzTech Mosquito Trap fails to operate
Check that the power cable isproperly
connected to both the trap and the mains,
and that the power is switched on. Check
that power cables have not been cut
or damaged.
If this fails, then contact us at info@bioecotech.com
or call us at 03-7621 2166 (refer to
Warranty section).
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2.
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If
the lights in the MozzTech Mosquito
Trap come on but the fan fails to function?
Check whether there
has been a build up of material int
he Fan which is preventing the Fan blade
from turning (Refer to How To Clean
Section).
NOTE: DO NOT attempt to access the internal
electronic parts of your MozzTech Mosquito
TRap. Opening of sealed units will void
your warranty.
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MANUFACTURER'S
6-MONTH LIMITED WARRANTY
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1.
|
What
does it cover & how long?
-
Any parts found to be faulty due to
manufacturing defects in materials or
workmanship
- 6 months from the date of purchase
from Authorised Agent/Dealer
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2.
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What
service can we expect from Bio Ecotech?
Repair
the product or part, or provide you
with a reasonable similar replacement
producct or part that is either new
or factory refurbished.
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3.
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How
do I entitle for the service?
-
Proof of purchase (e.g. sales receipt
& warranty card) is requirerd before
warranty service is rendered
- For warranty service, email us at
info@bioecotech.com or call 03-5891 1516 for a return authorisation and
return instructions. All returns must
be sent via prepaid freight.
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4.
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What
are the things that the warranty does
not cover?
-
Damage from misuse, abuse or negligence
- Damage due to an accident, normal
wear and tear or incorrect assembly/operation/maintenance
- Damage during shipping
- Damage resulting from repairs attempted
by persons other than the manufacturer/distributor
or its authorised repair agents
- Lamps and consumable items, e.g. Capture
compartment, plastic funnel and optional
octenol fragrance strips
- Shipping and handling costs associated
with the repalcement of the product
or part
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5.
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Are
there any other warranties?
No. This warranty is in lieu
of any other warranty, expressed implied.
No one else is authorized to give any
warranty on behalf of Bio Ecotech.
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